Delete Your Account
This page explains how to delete your UNIQ account and the data associated with it. Account deletion is available to every user, free of charge.
How to delete your account in the app
- Open the UNIQ app and sign in.
- Go to the Profile tab.
- Tap Delete Account.
- Confirm the deletion when prompted.
Your account is deleted immediately and you are signed out. Any active subscription billed through UNIQ is cancelled as part of deletion.
Can't access the app?
If you can no longer sign in, you can request deletion instead: contact us through the contact page (or via your organisation's UNIQ administrator) with the email address associated with your account, and ask for your account to be deleted. We process deletion requests within 30 days.
What is deleted and what is kept
| Data | What happens |
|---|---|
| Account & profile (name, email, login credentials) | Deleted immediately. |
| Billing profile & subscription (payment processor customer record) | Subscription cancelled and customer record deleted. |
| Backup copies | Residual data may persist in backups for up to 90 days before permanent deletion. |
| Organisation records (inspections, work orders, unit and property data created for your organisation) | Retained by the organisation, as these are business records owned by the property-management company. |
| Financial & legal records | Retained where required by law (e.g. tax and accounting obligations), then deleted. |
For full details on how we handle your data, see our
Privacy Policy.